Services

Create enjoyable and powerful experiences to keep your users coming back. I offer a range of services that give your business a competitive edge and experiences that exceed the user’s expectations.

User Research

Research is the critical start point in developing a successful digital strategy.

I focus on representing the voice of the user within the design process because business and user insights drive the success of the design performance. I use primary, secondary and desk research techniques to measure both behaviour and attitude. Qualitative and quantitative insights help me to fully understand your customers needs and frustrations.

User research is the bedrock of innovation.

Strategy

Superior user and customer experiences help you sell more, improve efficiency and reduce costs. They also enhance your marketplace position, increase customer satisfaction, stay ahead of your competition and define your brand.

I help you to define your business vision, benchmark your competitive status by identifying opportunities, fostering a business culture of continuous improvement and implementing tangible UX enhancements.

TRAININGS

I provide in-house and classroom trainings to my clients. In-house trainings are 1 Day course in UX Foundations.

Custom in-house Trainings can be personalised to your needs in a private setting. These trainings can available upon request.

Online UX courses tailored to individuals in the Digital industry are coming soon. These industry-led courses cater for Product Managers, UX Designers, Startup Founders and Frontend Developers in particular. Please register your interest to be the first to know about when the courses launch.

USER EXPERIENCE DESIGN

My experience design services, encompassing both UX and service design, focus on the research of customer journeys, empathy maps and personas. These help us to create service guides, sketches, prototypes, wireframes and creative design. I ensure universal and accessible human–centred design is reflected in all experiences.

Branding

Reflecting the values and mission is the core of the business identity. Branding helps to reshape the way companies speak about themselves, define unique points of differentiation and ultimately position itself competitively within the market.

Get in touch today

I look forward to speaking to you about your project